Keep the operation. Transition the team.
Transition Pods are built for companies changing or adding a Colombia-based BPO provider while keeping operational management in-house. You keep the workflow, systems, daily direction, scheduling, performance management, and operational QA. Optimus employs the Colombia-based personnel and owns the workforce-administration categories and targets defined in the proposal.
For an existing Colombia-based operation or new personnel entering an established workflow.
- 1The work continues
- 2The team transitions
- 3The operation stays yours
1The work continues- 2The team transitions
- 3The operation stays yours
One operation. Two clearly defined roles.
A Transition Pod adds or transitions Colombia-based personnel into an established client-managed operation without redesigning how the operation runs. Your team follows every hire, replacement, and request in Optimus Workforce.
| Your team keeps | Optimus handles |
|---|---|
| Workflow and SOP ownership | Colombian employment contracts |
| Daily priorities and instructions | Payroll and statutory employer obligations |
| Productivity and performance management | Attendance, PTO, and leave administration |
| Client systems, permissions, and policies | Personnel administration and employment escalations |
| Operational quality assurance and scheduling requirements | Replacement hiring and workforce reporting |
Built for continuity, not reinvention.
Use a Transition Pod when the operation already works and the team should keep following the same client-led direction.
- You want to preserve an established team and workflow.
- You are replacing another Colombian outsourcing provider.
- Your team already provides operational supervision, scheduling, performance management, and QA.
- You want Optimus to employ Colombia-based personnel and own proposal-defined workforce administration.
- You want workforce costs, the Optimus fee, and optional infrastructure clearly separated.
Equip the team without adding a hardware subscription.
Already have equipment in place? Your team can continue using its existing approved setup.
Need new equipment? Optimus can procure, configure, and deploy standardized workstations in Colombia on your behalf.
Equipment is quoted and billed as a separate one-time purchase.
- Existing setup
- Continue with client-approved equipment.
- Standardized workstation
- Choose a professional or business-grade specification.
- Custom IT requirements
- Receive a quote based on your security and hardware standards.
The handoff is defined before it begins.
- ReviewConfirm the established team, employment conditions, workflow boundaries, systems, and delivery setup.
- AgreeDocument responsibilities, commercial terms, hiring conditions, and any required infrastructure.
- TransitionComplete individual evaluation and agreed hiring steps while your managers continue directing the operation.
See what your transitioned team would cost.
Enter the employee's Colombian salary or your available monthly budget. We'll separate the recurring Transition Pod service from any optional one-time equipment procurement.